Customer Testimonials

Mr. Martinez was very professional and personable. He took the time to explain to us what to look for, as well as checking the entire washer for potential problems. I have and will recommend Guinco to others. If Rafael is representative of your entire team - great job Guinco!

- Mike Snell

Allen Randall was extremely customer friendly and did great work on our dryer. He took the time to make sure the unit was working correctly and was very helpful and courteous.

- Kitchen Kings in Dallas

Jeff has been to our home in the past and we are always glad to see him step out of the truck when he pulls up. He is a pro and knows what he is doing. He is neat, friendly and we are glad to have him in our home. Thanks for sending him.

- Stephen Malley

Jeff Hapes was on schedule, didn't waste his or my time. No muss, no fuss. Superior work in all aspects. Credit to your company. He fits the title of Master Technician.

- Don Gray

Dustin was professional and thorough in his initial analysis of our refrigerator. I was very happy with Guinco's prompt response to my initial call. Thank Dustin for his high quality of service displayed in my home.

- Debbie Cox

Jon diagnosed my washer problem in less than a minute and the repair was made in 15 minutes. Jon represents your company in a professional manner and is an asset to your company. From what I saw in Jon Petranek, Guinco is head and shoulders above anyone else in the service business.

- Jan Edwards

Joseph Copeland serviced my dishwasher and I just wanted to thank him for his assistance in correcting my problem. I appreciate his professionalism, courtesy and competence in listening to my concerns. Fantastic service!

- Naomi Killough

Guinco was the second company the manufacturer sent to us after having so much trouble with the first one. The survey got all highest score of 5's, but Jon was a 10!! He could not have been any more on time, professional and knowledgeable! Thank you so much!

- Jennifer Beasley

Jon was exceptionally friendly and courteous. I will start using Guinco for all my future appliance repair needs.

- Doug Marshall

Ricky's professionalism, knowledge and experience were outstanding. And it was especially exceptional that the defective "part" was in his truck. Thus the repair was made without any delays. Many thanks!

- Sheryl Mills

Josh was wonderful! He went out of his way to help us! He got my oven fixed in no time! Thanks for the great service!

- Helen Hudson

Excellent service! Rafael was knowledgeable, friendly above and beyond what is expected. We were very impressed with him!

- Rebecca Yoder

Your technician, Allen Randall, was very professional, clean and neat with his personal presentation and with his work. You should be proud to have him representing your company.

- Don Starnes

Joe Copeland is an excellent technician. He went right to work after he received the okay on the estimate and even cleaned up after himself. I will use and recommend your service any time I have a problem.

- Warren Horgan

Because of Dustin's professional appearance, attitude and expertise, I will use Guinco in the future.

- Bruce Kunz

Everything went well and Dustin replaced the needed part and also cleaned up. He even asked if we were cleaning around our refrigerator and keeping coils clean. Great guy!

- Angela

Jon was professional, proficient, time efficient and friendly. All of your office staff were friendly and accommodating also.

- D. Turner

Technician was friendly, very knowledgeable and professional. He explained the problem, replaced the faulty part quickly. Tim Brand is represents your company well.

- Charles Watson

My service appointment was nothing short of perfect. My technician, Joseph, is very smart, innovative and a polite young man. He took the time to really search out my problem and it turned out to be a quick, simple fix. I really appreciate the service he provided.

- Cheryl Stone

Jon was very helpful and friendly! He let me know my dryer hose was a fire hazard and came back same day with my part, which was a life saver! Thanks!

- Michelle Regal

Michael Mark repaired my Maytag refrigerator. I cannot tell you how much I appreciated his professionalism. I will definitely recommend Guinco to all my friends and family.

- Peggy Jenkins

Jon is a pleasure to work with and does an excellent job on appliances. Jon usually offers some useful "tidbit" or info that we can always use.

- Jim Capp

Joe Copeland was wonderful. He was very professional and knowledgeable about the appliance. I will use Guinco for everything, including A/C, from now on.

- Mr. Fontanetta

I appreciate Mike's service and how he worked with our schedule. He was very polite and a great technician. I will recommend Guinco to everyone because of him.

- Angel Hill

Lisa was so refreshing and pleasant on the phone, and Jon was so nice, professional and did an excellent job. Thank you! This has been one of the best experiences for a repair job every.

- Kay-Lynn Boyd

We were very impressed by Jon's upbeat attitude, diagnostic capabilities, and the fact that he had the part on his truck. His aptitude for his craft enabled him to make the repair easily and withing a small window of time.

- Gabe & Tammy Bratton

Rafael was very knowledgeable and efficient. He had our refrigerator up and running very quickly. I would not hesitate to call your company for any appliance or HVAC repair.

- Barry Cole

Ricky Skipworth did a fantastic job! He was very nice and performed the service very quickly. Thank you for all of the great service!

- Steve Sacchetti

Dustin Fought was prompt, courteous, thorough, explanative in that he told me what he was doing and why, and the expected results. He is a very notable employee.

- Denis Duffy

Tim Brand was my Tech. He was very nice and did a great job. I would recommend this company to anyone who needed fast, friendly service!

- Michelle B.

Dustin was courteous, professional and on time. This service call was very nice AND pleasant change from service I have suffered through in the past. Great job, Dustin! I will definitely use Guinco for my next appliance repair.

- Diane Turner

I wanted to let you know what a great job Rafael Martinez did . He is very friendly and very helpful. He definitely knows what he is doing.

- Michelle Henggeler

Jon and Lisa both went out of their way and were very, very friendly. Jon was already on another call but fit me into his schedule. They made sure my refrigerator was repaired before I lost all the food inside! This was the best service I have EVER received from an appliance company. I would highly recommend you to anyone.

- Todd Dardaganian

Joe and Allen were very professional and courteous. They were dressed appropriately and did a fantastic job. I am very pleased with how Guinco does business. Thank you for all your help with all the apartments that are getting fixed. I am also thankful for the office team being able to get me scheduled in a timely manner.

- Pam with Camden Valley Park Apartments

Jeff Hapes was very helpful! He really listened when I described the problems I have been having with my dishwasher and worked to solve them. I will continue to use your company in the future!

- Lisa Laudato

Just wanted to let you know you have great people working for you. I just had Angel Martinez out for an A/C maintenance check and he was so nice and professional. I've started using you for all my appliance needs because of Angel.

- Kathy and Chris Rhodes

Jeff Hapes was a joy to have in my home and he was respectful, courteous and very kind. I am a very old lady and he acted like a gentleman and that is hard to find in service companies nowadays. When you are old and live by yourself, it is nice to know there is a company out there that cares and takes pride in what they do. Jeff was fantastic.

- Virginia Diggs

Lisa was very professional when taking my service call. I wanted her to call the house and talk to my wife and she did so without hesitation. Lisa made things much easier and she was great!

- Mr. McGough

Allen Randall was competent, polite and an excellent communicator. If I owned a business, he is exactly the type of person I would hire as a customer service provider. He is an excellent ambassador for Guinco. Thank you!

- Steve Luper

The overall experience in dealing with Guinco was impressive. Lori did an outstanding job of scheduling the work in a very professional manner. The Technician who serviced our dishwasher was very through & understood how to troubleshoot difficult to find problems, as this was not an easy problem to find. I could not have been any more satisfied with the service Guinco provided. They are tops in my book!

- Rob Schacherl

	Home About Us Coverage Area Employee Bios Customer Testimonials Event Photos Central Heating and Air Home Appliances Service Requests News & Info Contact Us Tip of the Week Customer Testimonials EClub Service Requests Customer Testimonials Mr. Martinez was very professional and personable. He took the time to explain to us what to look for, as well as checking the entire washer for potential problems. I have and will recommend Guinco to others. If Rafael is representative of your entire team - great job Guinco! - Mike Snell Allen Randall was extremely customer friendly and did great work on our dryer. He took the time to make sure the unit was working correctly and was very helpful and courteous. - Kitchen Kings in Dallas Jeff has been to our home in the past and we are always glad to see him step out of the truck when he pulls up. He is a pro and knows what he is doing. He is neat, friendly and we are glad to have him in our home. Thanks for sending him. - Stephen Malley Jeff Hapes was on schedule, didn't waste his or my time. No muss, no fuss. Superior work in all aspects. Credit to your company. He fits the title of Master Technician. - Don Gray Dustin was professional and thorough in his initial analysis of our refrigerator. I was very happy with Guinco's prompt response to my initial call. Thank Dustin for his high quality of service displayed in my home. - Debbie Cox Jon diagnosed my washer problem in less than a minute and the repair was made in 15 minutes. Jon represents your company in a professional manner and is an asset to your company. From what I saw in Jon Petranek, Guinco is head and shoulders above anyone else in the service business. - Jan Edwards Joseph Copeland serviced my dishwasher and I just wanted to thank him for his assistance in correcting my problem. I appreciate his professionalism, courtesy and competence in listening to my concerns. Fantastic service! - Naomi Killough Guinco was the second company the manufacturer sent to us after having so much trouble with the first one. The survey got all highest score of 5's, but Jon was a 10!! He could not have been any more on time, professional and knowledgeable! Thank you so much! - Jennifer Beasley Jon was exceptionally friendly and courteous. I will start using Guinco for all my future appliance repair needs. - Doug Marshall Ricky's professionalism, knowledge and experience were outstanding. And it was especially exceptional that the defective "part" was in his truck. Thus the repair was made without any delays. Many thanks! - Sheryl Mills Josh was wonderful! He went out of his way to help us! He got my oven fixed in no time! Thanks for the great service! - Helen Hudson Excellent service! Rafael was knowledgeable, friendly above and beyond what is expected. We were very impressed with him! - Rebecca Yoder Your technician, Allen Randall, was very professional, clean and neat with his personal presentation and with his work. You should be proud to have him representing your company. - Don Starnes Joe Copeland is an excellent technician. He went right to work after he received the okay on the estimate and even cleaned up after himself. I will use and recommend your service any time I have a problem. - Warren Horgan Because of Dustin's professional appearance, attitude and expertise, I will use Guinco in the future. - Bruce Kunz Everything went well and Dustin replaced the needed part and also cleaned up. He even asked if we were cleaning around our refrigerator and keeping coils clean. Great guy! - Angela Jon was professional, proficient, time efficient and friendly. All of your office staff were friendly and accommodating also. - D. Turner Technician was friendly, very knowledgeable and professional. He explained the problem, replaced the faulty part quickly. Tim Brand is represents your company well. - Charles Watson My service appointment was nothing short of perfect. My technician, Joseph, is very smart, innovative and a polite young man. He took the time to really search out my problem and it turned out to be a quick, simple fix. I really appreciate the service he provided. - Cheryl Stone Jon was very helpful and friendly! He let me know my dryer hose was a fire hazard and came back same day with my part, which was a life saver! Thanks! - Michelle Regal Michael Mark repaired my Maytag refrigerator. I cannot tell you how much I appreciated his professionalism. I will definitely recommend Guinco to all my friends and family. - Peggy Jenkins Jon is a pleasure to work with and does an excellent job on appliances. Jon usually offers some useful "tidbit" or info that we can always use. - Jim Capp Joe Copeland was wonderful. He was very professional and knowledgeable about the appliance. I will use Guinco for everything, including A/C, from now on. - Mr. Fontanetta I appreciate Mike's service and how he worked with our schedule. He was very polite and a great technician. I will recommend Guinco to everyone because of him. - Angel Hill Lisa was so refreshing and pleasant on the phone, and Jon was so nice, professional and did an excellent job. Thank you! This has been one of the best experiences for a repair job every. - Kay-Lynn Boyd We were very impressed by Jon's upbeat attitude, diagnostic capabilities, and the fact that he had the part on his truck. His aptitude for his craft enabled him to make the repair easily and withing a small window of time. - Gabe & Tammy Bratton Rafael was very knowledgeable and efficient. He had our refrigerator up and running very quickly. I would not hesitate to call your company for any appliance or HVAC repair. - Barry Cole Ricky Skipworth did a fantastic job! He was very nice and performed the service very quickly. Thank you for all of the great service! - Steve Sacchetti Dustin Fought was prompt, courteous, thorough, explanative in that he told me what he was doing and why, and the expected results. He is a very notable employee. - Denis Duffy Tim Brand was my Tech. He was very nice and did a great job. I would recommend this company to anyone who needed fast, friendly service! - Michelle B. Dustin was courteous, professional and on time. This service call was very nice AND pleasant change from service I have suffered through in the past. Great job, Dustin! I will definitely use Guinco for my next appliance repair. - Diane Turner I wanted to let you know what a great job Rafael Martinez did . He is very friendly and very helpful. He definitely knows what he is doing. - Michelle Henggeler Jon and Lisa both went out of their way and were very, very friendly. Jon was already on another call but fit me into his schedule. They made sure my refrigerator was repaired before I lost all the food inside! This was the best service I have EVER received from an appliance company. I would highly recommend you to anyone. - Todd Dardaganian Joe and Allen were very professional and courteous. They were dressed appropriately and did a fantastic job. I am very pleased with how Guinco does business. Thank you for all your help with all the apartments that are getting fixed. I am also thankful for the office team being able to get me scheduled in a timely manner. - Pam with Camden Valley Park Apartments Jeff Hapes was very helpful! He really listened when I described the problems I have been having with my dishwasher and worked to solve them. I will continue to use your company in the future! - Lisa Laudato Just wanted to let you know you have great people working for you. I just had Angel Martinez out for an A/C maintenance check and he was so nice and professional. I've started using you for all my appliance needs because of Angel. - Kathy and Chris Rhodes Jeff Hapes was a joy to have in my home and he was respectful, courteous and very kind. I am a very old lady and he acted like a gentleman and that is hard to find in service companies nowadays. When you are old and live by yourself, it is nice to know there is a company out there that cares and takes pride in what they do. Jeff was fantastic. - Virginia Diggs Lisa was very professional when taking my service call. I wanted her to call the house and talk to my wife and she did so without hesitation. Lisa made things much easier and she was great! - Mr. McGough Allen Randall was competent, polite and an excellent communicator. If I owned a business, he is exactly the type of person I would hire as a customer service provider. He is an excellent ambassador for Guinco. Thank you! - Steve Luper The overall experience in dealing with Guinco was impressive. Lori did an outstanding job of scheduling the work in a very professional manner. The Technician who serviced our dishwasher was very through & understood how to troubleshoot difficult to find problems, as this was not an easy problem to find. I could not have been any more satisfied with the service Guinco provided. They are tops in my book! - Rob Schacherl
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